{"id":12368,"date":"2026-09-20T12:25:30","date_gmt":"2026-09-20T10:25:30","guid":{"rendered":"https:\/\/www.lordem.sk\/memories\/reklamacie-a-odstupenie-od-zmluvy\/"},"modified":"2026-09-20T12:25:30","modified_gmt":"2026-09-20T10:25:30","slug":"reklamacie-a-odstupenie-od-zmluvy","status":"publish","type":"page","link":"https:\/\/www.lordem.sk\/memories\/reklamacie-a-odstupenie-od-zmluvy\/","title":{"rendered":"Reklam\u00e1cie a odst\u00fapenie od zmluvy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"12368\" class=\"elementor elementor-12368\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c2d3e4 e-flex e-con-boxed e-con e-parent\" data-id=\"b1c2d3e4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c2d3e5 elementor-widget elementor-widget-heading\" data-id=\"b1c2d3e5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Reklam\u00e1cie a odst\u00fapenie od zmluvy<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b1c2d3e6 elementor-widget elementor-widget-text-editor\" data-id=\"b1c2d3e6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h2>Reklam\u00e1cie<\/h2><p>Reklam\u00e1ciu fyzick\u00e9ho produktu alebo digit\u00e1lnej slu\u017eby m\u00f4\u017eete uplatni\u0165 e-mailom na <a href=\"mailto:memories@lordem.sk\">memories@lordem.sk<\/a> alebo p\u00edsomne na adresu s\u00eddla Lordem s.r.o., Zvolensk\u00e1 12, 821 09 Bratislava \u2013 Ru\u017einov.<\/p><p>Do reklam\u00e1cie uve\u010fte \u010d\u00edslo objedn\u00e1vky, popis vady a pod\u013ea mo\u017enost\u00ed prilo\u017ete fotografie alebo in\u00e9 podklady. Reklam\u00e1cia bude vybaven\u00e1 v z\u00e1konnej lehote a v s\u00falade s pr\u00e1vami spotrebite\u013ea.<\/p><h2>Odst\u00fapenie od zmluvy<\/h2><p>Spotrebite\u013e m\u00e1 pr\u00e1vo odst\u00fapi\u0165 od zmluvy v z\u00e1konnej lehote, ak pr\u00e1vne predpisy neustanovuj\u00fa v\u00fdnimku. Pri Memories v\u0161ak objedn\u00e1vka \u010dasto zah\u0155\u0148a personalizovan\u00fd fyzick\u00fd v\u00fdrobok, digit\u00e1lny obsah alebo digit\u00e1lnu slu\u017ebu vytv\u00e1ran\u00fa pod\u013ea pokynov objedn\u00e1vate\u013ea. Pri takomto plnen\u00ed m\u00f4\u017ee by\u0165 pr\u00e1vo na odst\u00fapenie obmedzen\u00e9 najm\u00e4 po za\u010dat\u00ed poskytovania slu\u017eby na z\u00e1klade v\u00fdslovnej \u017eiadosti spotrebite\u013ea, po schv\u00e1len\u00ed n\u00e1h\u013eadu, pri dodan\u00ed digit\u00e1lneho obsahu alebo pri tovare vyrobenom na mieru.<\/p><p>Ak je s\u00fa\u010das\u0165ou objedn\u00e1vky fyzick\u00fd produkt, ktor\u00fd e\u0161te nebol personalizovan\u00fd alebo vyroben\u00fd pod\u013ea po\u017eiadaviek objedn\u00e1vate\u013ea, pr\u00e1vo na odst\u00fapenie sa posudzuje samostatne pod\u013ea povahy produktu a stavu plnenia.<\/p><p>\u00dapln\u00e9 a z\u00e1v\u00e4zn\u00e9 podmienky n\u00e1jdete vo <a href=\"https:\/\/www.lordem.sk\/memories\/vop\/\">V\u0161eobecn\u00fdch obchodn\u00fdch podmienkach<\/a>. Ak si nie ste ist\u00ed, nap\u00ed\u0161te n\u00e1m e\u0161te pred odoslan\u00edm produktu alebo podkladov na <a href=\"mailto:memories@lordem.sk\">memories@lordem.sk<\/a>.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Reklam\u00e1cie a odst\u00fapenie od zmluvy Reklam\u00e1cie Reklam\u00e1ciu fyzick\u00e9ho produktu alebo digit\u00e1lnej slu\u017eby m\u00f4\u017eete uplatni\u0165 e-mailom na memories@lordem.sk alebo p\u00edsomne na [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-12368","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - 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